The evil that is Wrong Ade

Good ol' Wrong Ade. I am pretty sure you can figure out to which pharmacy chain I refer.

I work in Podunkville, a small town a few miles north of Bugpit. Podunkville has one lone pharmacy, a branch of Wrong Ade. The following is cut and pasted from the chat I am having with Mr. Samoa, in which I was recounting what they did.

Me: They kept insisting they needed Resident's "Medicare card." I kept telling them they needed to bill MedicAID. They didn't want to hear it. I even brought them the only card he had that said "Medicare" and they said that wasn't it. So I wound up having to pay cash out of the petty cash so he could get the damn script

Me: And they were really rude about the whole thing. That's to say nothing of what they did to another poor customer and a doctor they dealt with

Mr. Samoa: oh boy.

Me: The customer was in the drive thru and apparently had called in some of her refills too soon. Well, they told her this and she asked them to double check just to be sure. Politely, I heard her. Well, they get off the intercom, proceed to generally slander this poor woman's parentage and character (loudly, in fromt of the whole store)

Me: And then the teller heads back toward the window and they're like "Yeah! Go get her, Mabel!" I don't think they ever did actually check

Mr. Samoa: I would write a letter to corp. HQ. that may get their attention.

Me: As for the doctor, they were just basically making nasty remarks about the doctor's ancestry, potential sexual orientation, personal habits, and clothing preferences. Loudly, naming the doctor by name

Me: Oh, I am. I am on Wrong Ade's website right now to see if I can find a form.

Mr. Samoa: "yeah! got get her, Zen!" ... oops, sorry.

Me: Oh, and let's not forget the other drivethru customer, who had birth control and herpes prescriptions. How do I know this? Because they were shouting this across the pharmacy that's how

Mr. Samoa: uh, mention HIPAA violations in your email.

Me: Oh, I plan on it

So there you have it. Letters are typed up and ready to send to Wrong Ade's customer service department and home office. Oh, and I'll be taking my scripts to Wal-Mart.